Arrival and Departure.
Upon arrival, the rooms can be occupied after 14:00. After the end of the stay, on the day of departure the rooms will have to be delivered at 10:00 at the latest. If you want Late Check-out, you will need to notify the pension manager in advance.
Partying / events are not allowed in the rooms and in the guest house yard. Guests must be quiet between 22:00 and 07:00 according to the internal policies of the guest house. Pets are not accepted!
Smoking in rooms is strictly forbidden! For guests of the pension, who are smokers, we offer a covered terrace where it can be smoked in civilized conditions, without the non-smoking guests being disturbed. Most rooms have balconies where smoking is allowed.
Advance or full payment of online or telephone ordered services can be made by bank transfer or direct deposit to Carmena Pension Bank account. Prepayments made at the time of booking are non-refundable, in exceptional cases, or if the booked room can be sold at the same price.
We are among the first accommodation units in Baile Felix that have complied with the new rules and regulations in the field of personal data. Confidentiality, in general and especially privacy, is the most important thing for us.